MONITORING ENGINEER AT CAPITEC BANK LTD
- Permanent Senior position
- Winelands, Western Cape
- Posted 16 Jun 2021 by Capitec Bank
- Expires in 30 days
- Job 2417745 - Ref 680840401
ABOUT THE POSITION
Purpose Statement
- To embed enterprise monitoring, end user experience and APM monitoring skills in the Monitoring team with a focus on Capitec's Cloud adoption journey, powering digital and data solutions.
- To build out and maintain secure, resilient, scalable, cost effective and high performing Monitoring solutions that will assist Capitec to become the best bank in the world.
Experience
Minimum:
- 3+ years' experience in design and implementation of Infrastructure and Application Monitoring.
- 2+ years in Application Performance monitoring (APM monitoring) with focus on End user experience.
- 1+ years' experience in working with Infrastructure DevOps teams.
- Experience in Monitoring systems on Cloud Platforms.
- Experience in supporting and enhancing build and release processes through automation using a combination of processes and existing tools.
- Experience working in a DevOps environment.
- Experience in document management systems, such as Confluence.
- Experience working with CI/CD tools.
- Experience with authentication and Authorization technologies and protocols (LDAP, Kerberos, AD, OAuth 2.0, OpenID Connect, SAML).
- Experience in working with proxy setups and configurations for systems.
Ideal:
- 5+ years' experience in setting up Monitoring and alerting with focus on Cloud adoption.
- 2+ years' experience in Data Science / Analysis.
- Experience working with scripting and provisioning tools like Terraform, Ansible, CloudFormation or equivalent
- Experience in engineering data and/or setting up log pipelines using technologies such as ECE.
- Experience in log and big data analysis.
- Implementation of full stack monitoring.
- Experience with Prometheus/Grafana, ELK, New Relic or similar products both on premise and Cloud Platforms.
- Previous experience in a Devops role and incorporating security controls in the build process.
- Experience in working with Cloud technologies (Cloudwatch).
- Experience working in a fast paced Agile/Scrum environment (Atlassian Stack).
- Open telemetry understanding, experience and skills.
- Network monitoring experience, including VOIP systems.
- Payment switch understanding, with monitoring setup experience (Postilion, Visa, Mastercard)
Qualifications (Minimum)
- A relevant tertiary qualification in Information Technology or Arts
Qualifications (Ideal or Preferred)
- Bachelor's Degree in Information Technology or Engineering - Other
Knowledge
Minimum:
- Ability to transfer skills and knowledge regarding new systems to support staff
- Understanding of Monitoring capabilities and toolsets (ECE / New Relic / PagerDuty / Solarwinds)
- Basic Understanding of Information Technology Frameworks. (ITIL)
- Basic understanding of at least one high-level programming language (.net / Java)
- Advanced scripting skills in at least one interpreted language (Java scripting / Bash / PowerShell).
- Design, deployment and maintenance of highly available, enterprise-scale Monitoring solutions.
- Understanding of Monitoring technologies best practices.
Ideal / Optional:
- Understanding of modern software engineering patterns, including those used in highly scalable, distributed, and resilient systems.
- Strong design and hands on troubleshooting background on Monitoring and analytics toolsets (ECE or New Relic will be advantageous).
- Integration of monitoring toolsets into Event Management toolsets and automation of the relevant processes.
- Advanced experience in providing event De-duplication, correlation and seasonality and related events analysis.
- Ability to deliver long-term, repeatable monitoring solutions that incorporate directly into an overall CI/CD process.
- Advance knowledge of infrastructure concepts, technologies and patterns. (SDLC, IaC)
Skills
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Analytical Skills
- Problem solving skills
- Presentation Skills
- Researching skills
- Attention to Detail
- Project Management Skills (Methodolgy Specific)
Competencies
- Deciding and Initiating Action
- Working with People
- Relating and Networking
- Persuading and Influencing
- Presenting and Communicating Information
- Writing and Reporting
- Applying Expertise and Technology
- Analysing
- Creating and Innovating
- Adapting and Responding to Change
- Achieving Personal Work Goals and Objectives
Conditions of Employment
- Clear criminal and credit record
- Ability and willingness to work in an open plan environment
- Willingness to work or be available overtime and / or weekends if required
- A valid driver's license and own vehicle is required
- Willing and able to use own home as a formal office / base of operations (including space for ad hoc storage of paperwork, stock, etc.)
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